Last updated: October 2025

Your privacy is important to Red Earth Talent.

This statement outlines how Red Earth Talent collects, maintains, uses, stores, and discloses personal information. It reflects our commitment to confidentiality and compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all operations within Red Earth Talent Specialist Recruitment (Australia) Pty Limited (‘Red Earth Talent’) in Australia and its related companies, including visitors to our website.

1. Our Commitment to Privacy

Red Earth Talent respects the confidentiality of information and the privacy of individuals. We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (as amended).

This policy will be reviewed periodically to ensure it remains accurate and reflects changes in legislation, technology, and business operations. Please refer back regularly to stay informed.

2. Transparency

We are committed to being open and transparent about how we manage personal information. This includes explaining the kinds of data we collect, why we collect it, how we store and protect it, and your rights regarding that information.

3. Types of Personal Information We Collect

This policy applies to the personal information of candidates, temporary workers, clients, suppliers, and website users.

Information may include:

• Contact details

• Employment history, qualifications, and work preferences

• Aptitude or competency test results

• Opinions about work performance (e.g., references)

• Workplace incidents or investigation outcomes

• Publicly available professional information (e.g., LinkedIn profile)

• Other information relevant to recruitment or client services

We only collect information that is reasonably necessary for our functions and services. We apply data minimisation principles, meaning we collect only what is required and at the appropriate stage of the recruitment process (e.g., referee contact details requested only once a candidate is shortlisted).

4. Sensitive Information and Consent

Sensitive information may include details such as racial or ethnic origin, political or religious beliefs, membership of trade or professional associations, criminal history, or health information.

We collect and use such data only with your explicit consent, or where authorised or required by law.

5. Children’s Data

Red Earth Talent does not intentionally collect personal information from children under 16 years of age.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data, unless retention is required by law or relevant to legitimate placement or internship opportunities with appropriate consent.

6. When and How We Collect Information

We may collect personal or sensitive information when:

• You complete an application or provide details in relation to employment or services

• We receive references or background check results

• We receive information from former employers, colleagues, or professional bodies

• You undertake testing or assessments

• We receive information from insurance investigations, legal proceedings, or workplace incidents

• You provide information via our website or social media channels

• We collect publicly available information relevant to your professional profile

7. Purpose and Use of Information

Your personal and sensitive information may be used for:

• Work placements or potential employment opportunities

• Career guidance and performance assessments

• Testing and verification (e.g., work rights, background checks, medical assessments)

• Training, workplace rehabilitation, or performance feedback

• Direct marketing of employment, training, or events relevant to your profile

• Business improvement, analytics, research, and system testing

• Managing complaints, investigations, or insurance claims

If you choose not to provide requested information, we may be unable to locate suitable work opportunities or provide certain services.

8. Disclosure of Personal Information

We may disclose personal information to:

• Potential and actual employers or clients

• Referees and background check providers

• Third-party service providers such as IT, data storage, cloud, or marketing platforms

• Professional associations, insurers, and regulatory bodies

• Auditors and compliance assessors

• Our group companies or trusted third parties based overseas (with appropriate contractual protections)

• Government authorities or parties with lawful entitlement

We take reasonable steps to ensure that international recipients of data uphold privacy protections consistent with the APPs, including through contractual clauses and secure transfer protocols.

9. Use of Artificial Intelligence and Automated Decision-Making

Red Earth Talent may use automated tools, including AI, algorithms, and machine learning, to help analyse candidate and client data efficiently and accurately. These tools assist in matching candidates with opportunities and improving service delivery.

Where automated systems are used to assist decision-making, you have the right to request human review of any fully automated decision that materially affects you. You may exercise this right by contacting us via the details provided at the end of this policy.

10. Data Storage, Security, and Retention

We hold personal information across our systems and take all reasonable steps to protect it from misuse, interference, loss or unauthorised access. Our storage and processing practices include the following.

Storage Platform
Our website and related data-infrastructure are hosted on Squarespace, which provides encrypted hosting, SSL protection and globally distributed server facilities. Squarespace acts as a data processor for the website-visitor and form-submission data we collect via our site. For details on Squarespace’s own security, storage and data-transfer practices see their Data Privacy resources.

We also maintain recruitment, staffing, client, supplier and internal-system data in secure electronic and/or physical storage within our controlled environment, as well as via approved third-party cloud providers, including those engaged by Squarespace where relevant.

Security Measures
We deploy a range of security controls, including (but not limited to):

• End-to-end encryption (including SSL/TLS for website traffic)

• Role-based access to systems and restricted access rights

• Multi-factor authentication for administrative access to our systems

• Use of ISO-compliant cloud service providers and regular vulnerability assessments

• Periodic audits of our systems and partnerships, including those of our website hosting environment

Data Retention:
We retain personal information only as long as necessary for legitimate business or legal purposes:

• Candidate and placement data: retained for 3 years from last contact or placement activity

• Client and supplier records: retained for 7 years to meet contractual and legal obligations

• Marketing and website user data: retained for 2 years, unless you opt out sooner

After expiry, data is securely destroyed using certified electronic deletion or physical shredding methods.

11. Keeping Information Accurate and Up to Date

We take reasonable steps to ensure that personal information is accurate and current. You can update your details at any time by contacting your consultant or accessing your online profile.

If you close your account, Red Earth Talent may retain limited data as required by law (e.g., for taxation or compliance purposes).

12. Website Data and Cookies

We collect general, non-identifiable data on website usage to improve user experience.

When you visit our website, we may collect personal data you provide voluntarily (e.g., job applications or newsletter sign-ups).

Cookies and Tracking

We use cookies to enhance website functionality, personalise content, and analyse traffic.

Types of cookies include:

• Strictly necessary cookies: Essential for website operation (cannot be disabled)

• Performance cookies: Help us analyse site usage and improve features

• Functionality cookies: Remember your preferences and enhance usability

• Personalisation cookies: Suggest relevant roles and opportunities

Cookie Consent

Upon first visiting our website, you will be prompted to manage your cookie preferences.

You can withdraw consent or change cookie settings anytime through your browser or our Marketing Preferences page. Non-essential cookies (e.g., analytics or advertising) will only be activated after consent.

13. Access and Correction Rights

You may request access to personal information we hold about you or ask us to correct inaccurate, incomplete, or outdated data.

We will respond within a reasonable period and may request verification of your identity.

In rare cases where access or correction is denied, we will explain why and provide information about how to escalate your request.

14. Complaints and Escalation Process

If you have a concern or complaint about how we have handled your personal information, please contact us at:

info@redearthtalent.com.au

We aim to acknowledge complaints within 10 business days and resolve them within 30 business days.

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

15. Contact and Feedback

For questions, feedback, or to exercise your privacy rights, please contact:

Red Earth Talent Privacy Officer
info@redearthtalent.com.au
Brisbane, QLD, Australia